Information Systems Help Desk

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	Web helpdesk.graniteschools.org


	Remote Control The I. S. Help Desk can remotely control your computer to troubleshoot and fix problems. Begin remote control session More Information
Top Help Documents
1	WordPad Cannot Open Word for Windows 6.0 Files
2	Connection to Exchange Server Unavailable
3	Menu Bar Missing in Internet Explorer 7
4	Disabling CTRL-ALT-DEL Requirement Before Logon
5	Outlook Does Not Send or Receive Mail While Offline
6	Installing a Network Printer Using a Standard TCP/IP Port
7	Set Internet Explorer as Default Web Browser
8	Uninstalling the Novell Client on Windows XP
9	Proxy Settings for Safari, Internet Explorer, and Camino in Mac OS X
10	Changing the Letter of a CD or USB Drive in Windows XP

For the fastest support for your computer problem, contact your school’s facilitator or STS. They can fix many simple problems and can help you faster than any of the computer repair technicians or network engineers. If your facilitator or STS is not available then contact the Information Systems Help Desk.

You can reach the Help Desk by phone at 646-4524. If this line is busy, please leave a message describing your problem. Voice mail messages are screened and answered based on the priority of the problem. Please do not leave duplicate messages. If the problem goes away, or if you fix it yourself, please leave another message canceling your earlier request.

You can also contact the Help Desk by e-mail. E-mail is answered in the order in which it is received, so please do not use it for time-sensitive issues.

The answers to many common problems can be found in our Help Documents section. Please check here for a solution for your problem before calling the Help Desk. If you can't find what you need, try using the search feature.

Visit our Work Orders section to search for open work orders for your school. You can also submit work orders online.

Your computer's IP address is 205.124.111.67.