From Bonneville Junior High assistant principal Dawn Hauser-
“Financial secretaries could be compared to air traffic controllers – if air traffic controllers performed their jobs while balancing the airport’s books, calming passengers’ fears, answering the phone and addressing non-stop questions from passengers (and their parents!). “
“Obviously it’s a complex job that is vital to a school’s operations. Bonneville Junior High School is fortunate to have Cathy Gray in front of its financial “control panel.”
“Cathy is extremely knowledgeable of policies and regulations and is always willing to help other finance offices throughout the district. But what makes Cathy worthy of Customer Service Star recognition is her positive interaction with students and patrons. She is always professional, kind and willing to take extra time with students, patrons and teachers.”
“Bonneville is lucky to have this “star” to help navigate the daily turbulence of school finance.”
Is there someone you know who deserves to be recognized as a Customer Service Star? Send an email to firstname.lastname@example.org and tell us about your experience.