The following excerpts were taken from a letter written by a former student to Cottonwood High attendance secretary Betty Kresser.

“I wanted to let you know that I have been accepted into the Disney College Program at the Walt Disney World Resort as a custodial cast member. I wanted to thank you for everything that you have done for me!”

“Thank you for your support and making me feel like I can do anything as long as I work hard and never give up.”

“I know you are an extremely busy person, and I was constantly asking you for advice or coming to you with problems. You could have told me you were too busy, or told me to go bother someone else with my problems, but you didn’t.”

“I want you to know that your hard work is noticed, Betty. I was so blessed to have been able to TA for you when I was In High School. I learned how to work with people, even when I didn’t get along with them.”

“WE LOVE YOU! You matter; and most importantly, you make a difference.”

Is there someone you know who deserves to be recognized as a Customer Service Star? Send an email to customerservice@graniteschools.org and tell us about your experience.