This week’s Customer Service Star goes to an individual who works to brighten everyone’s day at the Young Parent Program. Here’s the nomination:
“Our secretary, Mary Duersch, is the most wonderful, professional person.”
“She greets everyone with a smile; the kids, the staff and visitors. She knows how to help with everything, and if she doesn’t have the answer she’ll always get it in a jiffy.”
“I just feel it would be nice if she could get a pat on the back letting her know she is appreciated.”
Is there someone you know who deserves to be recognized as a Customer Service Star? Send an email to firstname.lastname@example.org and tell us about your experience.