This week’s Customer Service Star goes to a member of the Information Systems team who spends a great deal of time helping others resolve simple and complex technical issues.
“I would like to thank and recognize Joan Hanson from the Help Desk in Information Systems.”
“Joan really went above and beyond to help me over the phone, literally staying on the phone with me for 15 minutes to solve a computer issue. She was so patient and kind in dealing with my level of frustration.
“Thank you, thank you, thank you!”
Is there someone you know who deserves to be recognized as the Customer Service Star? Send an email to firstname.lastname@example.org and tell us about your experience.