This week’s Customer Service Star goes to a knowledgeable administrative secretary in the Human Resources Department. “Julie Martinez from Human Resources is extremely helpful every time I call her. She is a bastion of customer service.” “She is very knowledgeable. She has the answers to most of my questions, and if she doesn’t know she finds out for me.” Is there someone you know who deserves to be recognized as the Customer Service Star? Send an email to firstname.lastname@example.org and tell us about your experience.