How frustrating is a technology breakdown? How much of a relief is it when someone fixes said problem quickly and painlessly?
Meet media assistant Austin Swan:
“Austin frequently assists the library media specialist in resolving technology work order requests. He does a fantastic job fixing technology problems in the classroom, and he’s very quick about it.”
“He deserves a pat on the back for keeping my electronics running when I ‘break’ them or can’t quite figure out how to install the right software to get a scanner to run.”
Is there someone you know who deserves to be recognized as the Customer Service Star? Send an email to firstname.lastname@example.org and tell us about your experience.