This week’s Customer Service Star goes to a member of the Information Systems team who spends a great deal of time helping others resolve simple and complex technical issues. “I would like to thank and recognize Joan Hanson from the Help Desk in Information Systems.” “Joan really went above and beyond to help me over the phone, literally ...
information systems
Beware of phishing scams – nearby school district repairing data breach
A recent employee data breach at a nearby Utah school district serves as a reminder for all of us to be vigilant in identifying potential scams. The breach, which was the result of a phishing attack, thankfully did not affect student records. It did, however, compromise an employee email account that contained sensitive files and identification ...
Customer Service Star – Impacting all of us
This week we have a double Customer Service Star to award to two network technicians in the Information Systems Support Center. “Matt Becherer and Ian Walden are the most highly skilled and capable infrastructure connectivity gurus. The job is all too often dirty and demanding, and requires physical capabilities most of us would never consider ...
Beware of phishing scams and email threats
The Information Systems Department would like to remind you to be vigilant and cautious to avoid becoming the victim of a phishing scam. Although the district uses spam filters to curb unwanted email messages, it is impossible to block all potential threats and scams. It’s up to us to notice any and all suspicious online interactions that come our ...