This great story comes to us from one of our K-3 literacy coaches in the district: "When my son turned 26 in August he was no longer eligible to be on my insurance (we knew it was coming). But when they dropped him, the insurance company went ahead and dropped ALL of my dependents." "I was trying to fill my husband’s insulin and other diabetic ...
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This secretary remains a sturdy foundation through seasons of change
"Laura Atkinson from Granite Connection High School has been the secretary at our school for more than 20 years. She always keeps a positive attitude through so many changes." "I have seen her willingly help students and teachers on so many occasions, and she always has a 'can do' attitude. She handles everything from payroll to fixing copy ...
This media assistant works miracles with stubborn electronics
How frustrating is a technology breakdown? How much of a relief is it when someone fixes said problem quickly and painlessly? Meet media assistant Austin Swan: “Austin frequently assists the library media specialist in resolving technology work order requests. He does a fantastic job fixing technology problems in the classroom, and he’s very ...
Customer Service Star – Fortified customer service
This week’s Customer Service Star goes to a knowledgeable administrative secretary in the Human Resources Department. “Julie Martinez from Human Resources is extremely helpful every time I call her. She is a bastion of customer service.” “She is very knowledgeable. She has the answers to most of my questions, and if she doesn’t know she finds out ...
Video: Customer Service Superstar
This week we recognize Sharon Chaus of Hunter High School with the Customer Service Superstar award. ...
Customer Service Star – Squashing computer bugs
This week’s Customer Service Star goes to a member of the Information Systems team who spends a great deal of time helping others resolve simple and complex technical issues. “I would like to thank and recognize Joan Hanson from the Help Desk in Information Systems.” “Joan really went above and beyond to help me over the phone, literally ...
Customer Service Star – Thankful for good service
This week we are featuring a few individuals throughout the district who exemplify good customer service. These statements were written on customer service feedback cards and submitted to school or district offices. At this time of year, we want to say “Thank you” to all who demonstrate good customer service every day. Scott Winn Compliance ...
Submit your nominations for the Customer Service Star
Good customer service can be the difference between a really rotten experience and a positive, amicable outcome. Countless individuals throughout Granite School District devote their time and energy to ensure parents, students, and their coworkers are treated with respect every day. These folks deserve some recognition. Has a particular ...