Schedule an Appointment:
Download the My Premise Health app or visit mypremisehealth.com
or call 801-964-WELL (9355)
4163 S. 3200 West
West Valley City, UT 84119
Hours of Operation:
Monday – Friday, 7 a.m. – 7 p.m.
Saturday, 8 a.m. – 1 p.m.
Frequently Asked Questions:
Who can use the Wellness Center?
The Wellness Center is open to all contract employees, retirees (Pre-Medicare), and dependents age 2 or older who are enrolled in one of the District’s medical plans.
What services are offered?
Services at the Wellness Center include comprehensive primary care, preventive exams and physicals, acute care, wellness coaching, biometric screenings, behavioral health counseling, lab services, condition management, vaccinations and immunizations, specialist referrals and care coordination, and medication dispensing.
How much does it cost to utilize the Wellness Center?
All services provided are free of charge (e.g., office visits, procedures, labs, medication dispensing, counseling services). If you need additional services provided at other healthcare facilities, standard charges will apply based on the structure of your medical benefits.
How do I make an appointment?
Schedule directly at www.mypremisehealth.com or call the center at 801-964-WELL (9355).
Is there an online portal or mobile app?
Yes, you can schedule appointments, view your health records and much more on the My Premise Health portal. If you are a contract employee, you can register for a My Premise Health portal account at www.mypremisehealth.com or you can download the My Premise Health mobile app (Apple or Android). If you are a dependent or retiree, you can register for the member portal at your appointment, or by calling the Wellness Center to request an activation link, or by emailing support at MyPHSupport@PremiseHealth.com.
Are appointments required or can I walk in?
It is highly recommended that you schedule an appointment in advance. Please note that same day and walk-in appointments are not guaranteed and will have limited availability.
What medication dispensing services are offered at the Wellness Center?
The Wellness Center is licensed to provide limited medication dispensing services based on a partial formulary of common medications utilized by members. If a Wellness Center provider prescribes a medication for you that is available to be dispensed, you can pick up your pre-packaged medication at the Wellness Center. If the medication is not available, you can pick up your prescription at a local pharmacy.
What is the cost for medications dispensed at the Wellness Center?
All medications dispensed at the Wellness Center are free of charge. If a prescription is picked up at a local pharmacy, standard charges will apply based on the structure of your prescription drug benefits.
Can I bring in a prescription from outside provider and have it filled at the Wellness Center?
No, the Wellness Center is not able to fill a prescription from an outside provider.
Can I use the Wellness Center for lab orders from a outside or community provider?
Yes, the Wellness Center can perform blood draws ordered by a community provider, simply schedule a lab appointment. On the day of appointment, please present your lab order to the Wellness Center. Lab results will be sent by the lab to the outside provider.
Do I need to bring an insurance card or ID to my appointment?
Yes, please be prepared to show your insurance card and valid form of personal ID (such as a driver’s license) for identity verification.
If I get hurt on the job, can/should I go to the Wellness Center?
No, the Wellness Center is currently not an approved provider for workers’ compensation claims.
Who is Premise Health?
Premise Health is a direct healthcare access company that holds the contract with Granite School District to provide services at the Wellness Center. The company operates more than 600 health and wellness centers in 44 states, Guam and Puerto Rico, and serves more than 275 organizations nationwide.
What is the electronic health records (EHR) platform?
The EHR platform and member portal platform that Premise utilizes is powered by Epic, the nation’s leading ambulatory electronic medical record provider for nearly 20 years. Epic offers a fully integrated suite of leading technology products, has the distinction of being the #1 Overall Software Suite in KLAS, and 50% of the U.S. health systems are actively using the Epic network.
Is my personal health information secure? Will anyone at Granite School District have access to my personal health information?
Your personal health information is confidential, and your data is kept secure. The Wellness Center operates in accordance with HIPAA and works diligently to protect all health records. Premise Health can’t share any personal health information without your permission. Rest assured, your personal health information is not shared with Granite School District. Additionally, Premise Health operates through a private network utilizing Epic and other software systems that is not accessible by Granite School District. A notice of privacy practices is available for review within the Wellness Center.